Description
The Preventative Maintenance plan for SQList (one-year subscription) ensures continued updates, expert support, and confidence in the long-term stability of your SharePoint-to-SQL Server synchronisation environment. It is designed for organisations that depend on SQList to provide reliable, real-time access to SharePoint data through SQL Server and want to keep the system secure, efficient, and fully supported.
What’s Included
- Full software updates: Access to all minor and major SQList releases during the subscription period, including performance improvements, feature enhancements, and compatibility updates.
- Priority technical support: Direct email support with responses typically within one UK business day (excluding public holidays). Critical issues that cannot be resolved by email may be escalated to live remote support when necessary.
- Major version upgrades: Eligibility for major version updates at no additional cost, ensuring your installation remains aligned with the latest SQList capabilities.
- Ongoing compatibility assurance: Maintenance updates that keep SQList functioning smoothly as your SharePoint, SQL Server, or infrastructure evolves.
Why Preventative Maintenance Matters
Keeping SQList up to date is essential for long-term reliability. SharePoint environments, SQL Server installations, and security requirements are constantly changing. An active Preventative Maintenance subscription ensures you always have the latest version of SQList, reducing risk, preventing downtime, and maintaining the accuracy and performance of your synchronised data.
Ideal For Organisations Who:
- Rely on SQList for business-critical reporting, dashboards, or integration workflows.
- Require timely support and fast resolution of operational issues.
- Prefer predictable annual maintenance instead of unplanned upgrade costs.
- Need guaranteed compatibility as Microsoft technologies evolve.
Licensing and Terms
The Preventative Maintenance plan is a one-year renewable subscription. The SQList licence is perpetual, but access to updates and support is only available with an active maintenance plan. Renewal periods always run consecutively from the end of the previous term, and if purchased after expiry, the renewal is applied retroactively from that date.
Summary
The Preventative Maintenance plan is the most effective way to ensure SQList remains reliable, secure, and fully supported. It provides continuous updates, dependable technical assistance, and peace of mind that your SharePoint-to-SQL data synchronisation will continue to perform as your organisation grows and its systems change.
